Welcome to Credit Union Leasing of America
This page includes the information you need to make your auto leasing experience smooth and worry-free. Below are several self-serve tools, PDFs and forms to assist you.
The information below will assist you with initiating the turn in process of your lease or balloon loan.
Have you been in an accident in your leased vehicle? WAIT! We need to be involved in your claim. After all, we own the vehicle. Our knowledgeable staff is here to help and will work with your insurance company on your behalf. Simply fill out the form below and submit it, and one of our customer service representatives will call you soon. Or give us a call at 800-878-5400, Monday through Friday, 7 a.m. to 4 p.m. PT, for assistance.
Use this form to submit a claim for your vehicle if it has been stolen or recently in an accident.
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Want to talk to someone about turning in your vehicle? Call us at 1-800-878-5400, x 0 for a customer service representative. We are available to assist you Monday through Friday, 7 a.m. to 4 p.m. Pacific Standard time.
This brochure describes in detail the process of turning in your leased vehicle. It covers the timeline of turn in, preparing your vehicle for inspection, the inspection process, and how to physically turn in your vehicle. There are some specific requirements of you at lease end, so be sure to read this information in its entirety!
Below are our helpful lease brochures. Click on the title to open a brochure in a PDF format. If you would like us to send you a brochure in the mail, click here to email us or give us a call: 800-878-5400.
Welcome Brochure - Understanding your Consumer Vehicle Lease (PDF)
This brochure describes in detail, important information regarding your consumer lease with CULA. It includes Commonly Asked Questions, a detailed explanation of each section of the lease agreement, insurance requirements, vehicle maintenance, excessive wear & use, and what to expect at lease end.
Wear and Tear Template (PDF)
This is a template that describes what wear and tear charges may be applicable on your vehicle. This template will answer many of your wear and tear questions.
Vehicle Turn In Receipt (PDF)
your vehicle is not considered turned in until we have received a signed copy of this document from you. The document must have the final odometer reading of your vehicle Yat the time of turn in. It is recommended that you have the individual receiving the vehicle sign the form and include his or her contact information. Simply fax it to us at 619-516-3910. Or you can scan the document and attach it to an email. Click here to send us an email. Please attach the Turn In Receipt.